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What is the role of a Chief Impact Officer?

Chief Impact Officer, or CIO, is the latest job title to join the list of acronym-based roles. But what does this job actually involve? We’ll tell you everything!

Eloïse GRENIER
Published on
October 20, 2026
Updated on
10/20/2026
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Chief Impact Officer, or CIO, is the latest job title to join the list of acronym-based roles.

In reality, it’s not a new job; the acronym gained popularity thanks to Prince Harry, who was hired as CIO by the company BetterUp in March 2021.

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What is the role of a CIO?

They guide the company through its social, societal, and environmental transformation, ensuring these priorities are integrated into the company's strategy. They measure the progress of initiatives and communicate their impact to stakeholders.

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What are their responsibilities?

  • 👉🏻 Identify the positive impact the company aims to have, relevant to its industry
  • 👉🏻 Define the strategy needed to reach impact reduction goals
  • 👉🏻 Track impact metrics to guide decision-making
  • 👉🏻 Communicate the positive or negative impacts of the company's business activities
  • 👉🏻 Align the impact strategy with existing frameworks, such as the UN Sustainable Development Goals
  • 👉🏻 Serve as an ambassador to external stakeholders regarding the organization's social, cultural, and environmental issues.
  • 👉🏻 Stay up to date with laws and regulatory changes

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The qualities of a great Chief Impact Officer

✔️ Committed to making society fairer and more sustainable

✔️ Strong knowledge of Sustainable Development Goals (SDGs) and current regulations

✔️ Ability to manage multiple projects simultaneously

✔️ Drive CSR projects and change through influence

✔️ Strong analytical and synthesis skills

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Looking to become a CIO?

There isn't one specific degree path for this role.

You can reach this position with a Master’s degree in environmental studies, management, sustainable development, or by graduating from an engineering or business school.

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