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Frenchsys

Measuring the carbon footprint and structuring the CSR strategy of Frenchsys, a payment systems expert

Industry

Digital services and engineering

Industry sub-sector

Solutions and expertise for payment systems

Company

FrenchSys is a service company specializing in payment acceptance solutions. It facilitates the development and deployment of multi-brand, multi-technology and multichannel solutions for the French market.

Founded in 2019, FrenchSys draws on more than 40 years of combined team expertise in payment acceptance and acquisition. It works with acquirers, national and international card networks and payment solution providers, in a market representing more than 2.5 million acceptance points.

The company has around thirty employees.

Client

Frenchsys
Digital services and engineering

What were the challenges?

Altopi supported Frenchsys on three complementary areas:

  • Carbon Footprint: an Essential Carbon Footprint assessment, with a shared workspace set up to scope the project, collect data, track progress and prepare the presentation of results and the reduction plan. The file indicates that the service is complete and that a deliverable was sent in October 2025.
  • EcoVadis 2026: structured support built around thematic interviews (social, purchasing and environment), the collection of supporting documents and indicators, and the formalization of objectives and areas for improvement. The project sheet records a Silver medal.
  • Diversity MOOC: a complementary offer recorded as completed, which extends the social component; the pages available do not specify how it was rolled out.

Overall, Altopi helped Frenchsys measure its carbon issues, structure and document its CSR approach more effectively for EcoVadis, and then complement that approach with diversity awareness training.

Frenchsys

What actions did Altopi take to address these challenges?

1. Carbon Footprint:

  • Scoping the assessment: definition of a scope covering the whole organization and scopes 1, 2 and 3, for the 2024 reference year, with the Bilan Carbone® and GHG Protocol formats selected at scoping.
  • Organizing data collection in a shared workspace: centralization of data requests and provision of a collection tracker. The scope 1, 2 and 3 collection file and the export of business travel expense reports are marked as processed by Altopi.
  • Production of a carbon deliverable: the assignment is closed in the project tracking, which also mentions that the deliverable was sent.

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2. EcoVadis support:

Carrying out a thematic review - Altopi held discussions on social topics, purchasing and the environment, followed by work to clarify the environmental and ethical objectives. These discussions made it possible to distinguish the practices already in place, the evidence to gather and the elements still to be formalized.

Building and processing the evidence for the file - Collection was organized in a shared Notion workspace. The documents marked as processed by Altopi cover in particular:

  • social: DUERP (occupational risk assessment document), remote work, workload monitoring, psychosocial risk prevention, training and career management;
  • environment: environmental policy, business travel, good digital practices, reuse of IT equipment and recycling;
  • ethics: anti-corruption, declaration of gifts, data confidentiality and information security awareness;
  • responsible purchasing: CSR monitoring of suppliers.

Supporting formalization and management The work covered a CSR indicators file, the definition of quantitative and qualitative objectives, and the validations required before submission. For the environment, Altopi helped clarify objectives consistent with the carbon footprint and with the real room for maneuver of a company based in a coworking space, with a focus on travel and digital usage.

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3. Diversity MOOC:

Altopi offered FrenchSys an online training course dedicated to diversity, inclusion and equity. The MOOC covered several essential dimensions:

  • understanding the concepts of diversity, equity and inclusion;
  • identifying stereotypes and biases that can influence professional decisions;
  • preventing discrimination and harassment;
  • the role of managers in creating an inclusive work environment;
  • adopting practices that promote equal treatment and a sense of belonging.

Thanks to its digital format, the training could be followed independently and adapted to participants' professional constraints. Two FrenchSys managers completed the course and received their training certificates.

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Measuring the carbon footprint and structuring the CSR strategy of Frenchsys, a payment systems expert

What were the results?

1. Carbon Footprint:

The documented result is a carbon footprint covering all three scopes and the delivery of a deliverable, providing an environmental working basis and feeding into the EcoVadis approach.

2. EcoVadis support:

  • A Silver medal recorded in the EcoVadis 2026 project sheet. This is the final result indicated in the tracking; the detailed 2026 score was not found in the pages consulted.
  • A structured documentary file, with evidence processed across the four themes of the assessment.
  • CSR monitoring of main suppliers set up by Frenchsys, covering about 90% of purchases by value according to the June meeting minutes.
  • More formalized management: an indicators file judged broadly satisfactory in a meeting, work on objectives, and tracking of the documents still to be validated.

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3. MOOC:

  • A separate “Diversity MOOC” service was contracted and is shown as completed in the project tracking.
  • The EcoVadis file contains an entry “Diversity, Inclusion, Equity Training Certificate”, specified as training intended for managers, with two PDF certificates attached and a “processed by Altopi” status.

These documents provide documentary evidence of training on diversity, inclusion and equity. However, they are not enough to establish the total number of people trained, the completion rate or the change in knowledge.

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Frenchsys

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